FAQs
For many customers, CERRET is their introduction to a family location app.
But if our FAQs leave your question unanswered, one of our team will be delighted to help.
Does CERRET work anywhere in the world?
Yes—we are just a press of your emergency button away, ready to support you in any situation no matter where you are.
What languages is CERRET available in?
- English
- French
- Spanish
- German
- Italian
- Portuguese
- Arabic
How do you keep user data safe?
Our user data is GDPR-compliant, and we never sell it to third parties.
Furthermore, we do not enable 24/7 tracking. A user’s location is shared only when they activate the emergency system.
What operating systems is CERRET compatible with?
- iOS: iOS 14 and above
- Android: Android 10 and above
Still can't find what you're looking for?
Send us an email to let us know what’s wrong and a member of our customer service team will get back to you as soon as possible.